Q Video Title: Emotional Intelligence @ the Workplace Video URL: Click here to watch the video Running Time/Source: 13:08, Maureen Rabotin/YouTube Close Caption Available: Yes Emotional intelligence is covered on pages 34-38 of the textbook. This video presents many details about emotional intelligence, and how it can be improved. The video also presents other topics indirectly related to emotional intelligence, such as managing stress. In today’s around-the-clock workplace, emotions are constantly being brought to the surface as we cross cultures and time zones. Learning how to manage emotions has become necessary for workplace effectiveness. The presenter, Maureen Rabotin, provides ideas for better handling your emotions in challenging times. Your Name: Points Possible: 100 Instructions: Thoroughly answer each question with a minimum of 1-2 complete paragraph. Use information presented in the video and the textbook. 1. Why is feedback from others important in developing your emotional intelligence? 2. When you are very upset with a particular situation or person, what does Rabotin recommend that you do? 3. What hints might the video give about the emotional intelligence of the presenter? 4. What use can you make of the fact presented that we process emotions 60 times as fast as cognitive thoughts? 5. Why does the fast-paced workplace mentioned in this video require more ability to practice emotional intelligence?